Your privacy matters deeply to us. This Privacy Policy explains what personal data hibjee collects from players in Bangladesh, why we collect it, how it is used and stored, and what rights you hold over your own information. We encourage all users to read this document carefully before creating an account or using our platform.
These six principles summarise hibjee's commitment to responsible data handling. Each is elaborated in the full Privacy Policy text below — please read all sections carefully.
hibjee collects only the personal data that is strictly necessary to provide our services, verify player identity, process payments, and comply with applicable legal requirements. We do not collect data speculatively or for purposes unrelated to delivering the hibjee platform experience.
Every data exchange between your device and the hibjee platform is protected by industry-standard SSL (Secure Sockets Layer) encryption. This means your login credentials, payment details, and personal information are never transmitted in an unprotected state. Look for the padlock symbol in your browser's address bar when using hibjee.
hibjee does not sell, rent, trade, or otherwise transfer your personal data to third parties for their own marketing purposes. Data is shared with third parties only where it is necessary to deliver platform services — for example, to payment processors such as bKash, Nagad, Rocket, and Upay in order to process your deposits and withdrawals.
As a hibjee account holder, you have the right to access, correct, and request deletion of your personal data at any time. You may also withdraw consent for marketing communications. To exercise any of these rights, contact our support team at [email protected] with your registered account details and the specific request.
hibjee retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. Transaction records and account data are held for a defined retention period after account closure before being securely deleted or anonymised. Full retention schedules are outlined in this Privacy Policy.
When hibjee makes material changes to this Privacy Policy, we will update the effective date shown at the top of the document and, where practicable, notify registered players through their account or registered contact details. Your continued use of the platform following an update constitutes acceptance of the revised policy.
This Privacy Policy ("Policy") describes how hibjee ("we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "Player") who visit, register with, or otherwise interact with the hibjee online casino and sports betting platform at hibjee.biz. This Policy applies to all users located in Bangladesh and elsewhere who access the hibjee platform.
By registering an account on hibjee or by continuing to use our platform after this Policy has been published or updated, you acknowledge that you have read and understood its contents and that you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform immediately and contact us to request account closure.
This Policy should be read alongside the hibjee Terms and Conditions and our Responsible Gaming Policy, both of which are available on this website.
hibjee acts as the data controller in respect of the personal data collected through the hibjee.biz platform. As data controller, hibjee determines the purposes and means of processing personal data. If you have any questions about how your data is handled, or if you wish to exercise any of the rights described in this Policy, you may contact hibjee's designated data contact via the email address provided in Section 14 of this Policy.
hibjee collects the following categories of personal data from players, depending on the nature of the interaction:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, National Identity Card (NID) number, photograph | Account registration and KYC verification |
| Contact Data | Mobile phone number, email address, city or district of residence (e.g., Dhaka, Chittagong, Sylhet) | Account registration and account updates |
| Financial Data | Mobile wallet number (bKash, Nagad, Rocket, Upay), transaction amounts, deposit and withdrawal history | When making deposits or requesting withdrawals |
| Technical Data | IP address, browser type and version, device type, operating system, time zone (BST, UTC+6) | Automatically on each platform visit |
| Usage Data | Pages visited, games played, bet history, session duration, click paths | Continuously during platform use |
| Communications Data | Support ticket content, chat logs, email correspondence with hibjee | When contacting customer support |
| Marketing Preferences | Consent records, promotional opt-in/opt-out status | At registration and when preferences are updated |
We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where directly relevant to a responsible gaming self-exclusion request (e.g., a self-declared problem gambling disclosure).
hibjee collects personal data through the following means:
hibjee processes your personal data for the following purposes. Where applicable, the legal basis for each processing activity is noted:
When you make a deposit or request a withdrawal on the hibjee platform, you will be required to provide details associated with your mobile financial service account (such as your bKash, Nagad, Rocket, or Upay registered mobile number). This financial data is shared with the relevant payment provider solely for the purpose of processing the specific transaction you have initiated.
hibjee does not store your full mobile wallet credentials on our servers beyond what is necessary to process the transaction and maintain legally required financial records. Payment providers operate under their own privacy policies and security standards. We encourage you to review the privacy documentation of your chosen payment provider.
Important Note on Payment Security
All payment transactions on hibjee are processed over SSL-encrypted connections. hibjee will never ask you to share your bKash PIN, Nagad PIN, or any payment account password with our staff via email, SMS, or chat. If you receive such a request, treat it as fraudulent and report it immediately to [email protected].
The hibjee platform uses cookies and similar technologies to enhance your browsing experience, maintain your session, and analyse platform performance. A cookie is a small text file placed on your device when you visit a website. hibjee uses the following categories of cookies:
You may control or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the hibjee platform. Strictly necessary cookies cannot be disabled via browser settings while you are actively using the platform.
hibjee does not sell, rent, or trade your personal data to third parties. We share personal data with third parties only in the following limited and controlled circumstances:
All third parties to whom hibjee discloses personal data are required to maintain appropriate security safeguards and to process that data only for the specified purpose and in accordance with applicable data protection principles.
hibjee retains personal data for as long as is necessary to fulfil the purpose for which it was collected, to resolve disputes, to enforce our agreements, or as required by applicable legal or regulatory obligations. Our general retention approach is as follows:
At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual player.
As a player whose personal data is processed by hibjee, you hold the following rights in respect of that data:
To exercise any of the above rights, please contact our support team using the details in Section 14. We will respond to all verified requests within a reasonable timeframe. We may need to verify your identity before processing a request.
hibjee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
While hibjee takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is entirely infallible. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, we will notify you and any applicable authorities in accordance with our obligations.
Your Role in Data Security
You play an important role in keeping your account secure. Use a strong, unique password for your hibjee account. Never share your login credentials, OTP codes, or payment PINs with anyone. Log out of your account when using shared or public devices. Contact [email protected] immediately if you suspect your account has been compromised.
The hibjee platform is strictly for adults aged 18 years and above. hibjee does not knowingly collect personal data from individuals under the age of 18. If we become aware that a player has provided personal data and is under the minimum age, we will immediately suspend the account, delete all associated personal data, and return any real-money deposits to the originating payment method where technically feasible.
If you believe a minor has registered or attempted to register an account on the hibjee platform, please contact us immediately at [email protected] so that we can take prompt action.
hibjee reserves the right to update or replace this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform services. When material changes are made, the effective date at the top of this document will be updated. Where reasonably practicable, hibjee will also notify registered players of significant changes via their registered contact details or through an in-platform notice. Your continued use of the hibjee platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you disagree with any amendment, you should stop using the platform and contact us to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way hibjee handles your personal data, please contact our dedicated support team. We are available 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6).
Data Enquiries: [email protected]
Please include your registered account username, the nature of your enquiry or request, and any relevant details. For data access, rectification, or erasure requests, we may need to verify your identity before we can proceed. We aim to acknowledge all enquiries within 24 hours and to resolve them within 30 days.
hibjee is committed to keeping your personal information secure while you enjoy cricket betting, live casino games, and hundreds of video slots — all in Bangladeshi Taka. Questions? Our support team is available 24/7.